How to lock
Wrap cable around a rack
Find a Spokies rack or fixed object, and wrap using the cable on the right-hand side.
Lock cable
Secure the cable lock on the left-hand side.
Lock wheel
Pull down on the orange wheel lock until you hear a "click".
Safety
Follow the rules
Yield to pedestrians. Stop at all red lights and stop signs. Ride in the direction of traffic. Use the grip bell to signal your presence. Do not wear more than one earphone while riding. Obey traffic laws at all times.
Plan a sensible route
Plan your route before you ride to follow the safest route to your destination. You can use our app to find your way to a bike you’ve reserved or to a hub when you want to end your ride.
Do a pre-ride check
Adjust the seat height; try the grip bell; and if you’re riding at night, check that the front and rear lights are illuminated.
Be predictable
Make it easy for the traffic around you. Don’t make unexpected turns that put yourself and others in danger. Ride at a steady pace so other vehicles can anticipate your movement.
Wear a helmet
Whenever you ride, wear a helmet. Always buckle the strap. Replace your helmet after any crash and whenever you see signs of damage.
Tips for turns
Use hand signals to let drivers and other cyclists know your intention to turn or to stop. Don’t turn or change lanes without knowing the position of the cars and bikes around you.
Frequently asked questions
General
I want to ride a Spokies Bike. How do I get started?
∟How do I book a Spokies Bike?
∟How do I unlock a Spokies Bike?
∟Is there anything else I should do before riding a Spokies Bike?
∟How do I end my trip?
∟How much does it cost to use a Spokies Bike?
∟What is a hub?
∟What is the service area?
∟Do I have to wear a helmet?
∟Is there a minimum age to ride a Spokies Bike?
∟Can I book more than one Spokies Bike at a time?
∟What if I have questions or issues?
∟Are there any E-Bikes available to rent?
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Advanced
What do I do if there is a mechanical issue with the bike?
∟What do I do if I am ending a trip at a hub but the app is saying I am not at a hub?
∟What do I do if I cannot lock the bike?
∟What do I do if I cannot upload the end of trip photo?
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